This page shows exactly how customers of Alexander Home Maintenance consent to receive text messages. Last updated September 21, 2026.
Way 1 — Checking the consent box on our quote form
Our quote and booking form appears on our Contact page, our FAQs page, and our Client Login page. Directly above the submit button, every one of those forms contains this unchecked checkbox. It is a standard HTML checkbox on the page itself — not a chat widget, not a pop-up, and not hidden behind any login.
Exactly as it appears on the form
The box is unchecked by default and the customer must check it themselves. Consent is never a condition of purchasing any goods or services.
Way 2 — Texting or calling our business number first
Customers also start a conversation by texting or calling us directly. This call-to-action appears on our website, on our vehicle, and on printed door hangers we leave with neighbors:
Opt-in call-to-action as displayed
Text us a photo for a fast quote — (925) 900-5459
By texting Alexander Home Maintenance, you agree to receive text messages from us about your service request, including quotes, appointment confirmations, reminders, and follow-up. Message frequency varies, typically 2–6 messages per job. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
What we send
- Replies to your quote request
- Appointment confirmations
- Appointment reminders, usually about 24 hours before the visit
- A reply if we miss your call
- Follow-up after the work is finished
This is conversational customer-service messaging about a service the customer contacted us about. It is not a marketing program and we do not send promotional or advertising texts.
Opting out
Reply STOP to any message and we stop texting you. You’ll get one confirmation message and nothing after that. Reply START to opt back in, or HELP for assistance. Opting out does not affect your ability to book — you can always reach us by phone.
We never share mobile information
We do not sell, rent, or share mobile phone numbers or SMS consent with third parties or affiliates for marketing purposes. No mobile information is shared with third parties for their own marketing. Text messaging originator opt-in data and consent is never shared with any third party.
Full policies
Alexander Home Maintenance
Email: alexanderhomemaintenance26@gmail.com
Phone: (925) 900-5459
Serving Pleasanton, Dublin, Livermore, San Ramon, and Danville, CA